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Monthly Archives: July 2017

How to use the School-links Emergency Alerts App – Android

July, 2017

The School-links Emergency Alerts App allows schools to quickly and easily contact parents, caregivers, students and staff in an emergency. This video shows you how to use the App.

 

How to use the School-links Emergency Alerts App – Android from Andrew Balfour on Vimeo.

This short video created by School-links demonstrates how to use the Emergency Alerts app on your smartphone or tablet.

Use the Emergency Alerts App to send text messages to staff, caregivers and students in minutes. You will then receive real-time delivery reports to enable you to identify parents who may need to be contacted by phone or email.

If you are unable to enter the school building or if the school network has taken a hit, you can use any smart device on the mobile network.

Examples of use include:

  • school closures
  • natural disasters
  • alerting staff and students to a lockdown unobtrusively

Accessing the Emergency Alerts App

  1. Tap the ‘My Schools’ app icon on your smartphone or tablet.
  2. Tap your School-links account. Note: the first time you log in you will be asked for your username and password, but from then on you will just need your pin code.
  3. If you are linked to more than one school, you will see all the schools listed.
  4. Choose the appropriate school and select ‘Visit as ‘Master’ and your previous messages will display, if any.

How to type an alert

  1. Tap the plus symbol in the top right corner.
  2. Type a message up to 160 characters.
  3. Include the school name or a recognised shortcode, preferably at the beginning of the message, so that parents have confidence about the source and can identify which child/school the message concerns.
  4. Note: in a critical emergency situation, you may not have time to review replies. We recommend that if you have characters available then add ‘Do Not Reply’ or similar.
  5. Click ‘Save’ to come back to the message later or click ‘Save and send’ to broadcast the message immediately.

How to send an alert

  1. First, select your target audience. You can select more than one. Tap again to de-select if you make a mistake. Note that you cannot drill down any further e.g. to year level – messages will simply be sent to everyone in this category.
  2. To send, tap ‘Broadcast Now’. You cannot stop the message after this point. If you do want to edit it before broadcasting, select the back arrow in the top left.
  3. Once you have tapped ‘broadcast’, you will see the message at the top of the list of messages. It will say ‘pending’. After a few moments, if you refresh your screen or go back to the Visit as Master screen and select ‘visit as master’ the message status will say ‘broadcast’.
  4. If you have saved a message previously, it will show up in this list as a draft. You can tap on the message to edit it or broadcast it.

How to access the delivery report

  1. To access a delivery report, log in as previously and tap on the message.
  2. You will see how many were delivered successfully, how many failed and any replies, if you requested a reply.

If you have any questions, please do not hesitate to contact us via our online support forum or free phone number.

How to use the School-links Emergency Alerts App – iPhone/iPad

July, 2017

The School-links Emergency Alerts App allows schools to quickly and easily contact parents, caregivers, students and staff in an emergency. This video shows you how to use the App.

How to use the School-links Emergency Alerts App – Apple/iPhone/iPad from Andrew Balfour on Vimeo.

This short video created by School-links demonstrates how to use the Emergency Alerts app on your iPhone or iPad.

Use the Emergency Alerts App to send text messages to staff, caregivers and students in minutes. You will then receive real-time delivery reports to enable you to identify parents who may need to be contacted by phone or email.

If you are unable to enter the school building or if the school network has taken a hit, you can use any smart device on the mobile network.

Examples of use include:

  • school closures
  • natural disasters
  • alerting staff and students to a lockdown unobtrusively

Accessing the Emergency Alerts App

  1. Tap the ‘My Schools’ app icon on your iphone or ipad.
  2. Note: the first time you log in you will be asked for your username and password, but from then on you will just need your pin code.
  3. If you are linked to more than one school, you will see all the schools listed.
  4. Choose the appropriate school and select ‘Visit as Master User’ and your previous messages will display, if any.

How to type an alert

  1. Tap the ‘new message’ icon in the top right corner
  2. Type a message up to 160 characters.
  3. Include the school name or a recognised shortcode, preferably at the beginning of the message, so that parents have confidence about the source and can identify which child/school the message concerns.
  4. Note: in a critical emergency situation, you may not have time to review replies. We recommend that if you have characters available then add ‘Do Not Reply’ or similar.
  5. Click ‘Save’ to come back to the message later or click ‘Save and broadcast’ to send the message immediately.

How to send an alert

  1. First, select your target audience. You can select more than one. Tap again to de-select if you make a mistake. Note that you cannot drill down any further e.g. to year level – messages will simply be sent to everyone in this category.
  2. To send, tap ‘Broadcast’. You cannot stop the message after this point. If you do want to edit it before broadcasting, select back to ‘Alerts’ in the top left.
  3. Once you have tapped ‘broadcast’, you will see the message and the status will read ‘queued for broadcast’. After a few moments, if you refresh your screen by dragging it down the message status will say ‘broadcast’.
  4. If you have saved a message previously, it will show up in this list as a draft. You can tap on the message to edit it or broadcast it.

How to access the delivery report

  1. To access a delivery report, log in as previously and tap on the message.
  2. You will see how many were delivered successfully, how many failed and any replies, if you requested a reply. As before you can drag the screen down to refresh.

If you have any questions, please do not hesitate to contact us via our online support forum or free phone number.

 

How parent engagement can help with attendance management

July, 2017

How parent engagement can help with attendance management

The recent Ministry of Education report on student attendance rates, also highlighted that Maori and Pasifika students had the lowest attendance rates, with only just over 50 per cent, of these students regularly attending school.

While this is alarming, unfortunately this is not new information. Research into the subject shows that there are a number of factors that play a part in this, but one thing that schools can do to improve student attendance rates is to increase parent engagement with the school and encourage a more culturally inclusive school community.

Is your school putting in enough effort to include parents?

The key influencing predictor to parent support of their child’s learning is not parent or child behaviour or attitudes, but the school’s behaviour and attitude. When parents feel that the school is actively trying to involve them, they generally respond by becoming more involved in their child’s education. You can read one of our previous blogs to see how you can encourage parents to connect.

Unlock the parent potential

As always, communication is the key here. Communities are about relationships. Relationships are about communication. Help your students’ parents feel included and find their identity within their child’s school life through effective, regular communication.

To learn more about effective parent-school communication and strategies to involve parents at school, download the white paper.

Importance of parent engagement for schools

How to empower parents to help reduce truancy in New Zealand

July, 2017

How to empower parents to help reduce truancy in New Zealand

Is Early Notification absent at your school? Increase parent awareness of truancy by keeping them informed with easy communication apps.

A recent Ministry of Education report showed that student attendance rates were falling across New Zealand. 76,500 students were away from school each day in 2016. That equates to 10.2 per cent of students, up from 9.9 per cent in 2015.

Truancy costs schools significant time and resources

For schools that don’t have an early notification system in place and have to follow up on absent students manually, this rise in unexplained absences will also require an increase in time and money spent locating these absent students. For example, a school with a roll of 1000 students with a 10.2 per cent truancy rate can cost the school $20,400 per year in time spent following up and making phone calls. You can see for yourself what this could equate to for your school by using this calculator.

As well as potential significant cost savings to your school by having an early notification attendance management system, there are many other benefits such as student safety and providing a quicker and more convenient method for parents to be aware and respond.

Benefits of Early Notification for parents and caregivers

  • Fast notification of absence (which could potentially be a child safety issue).
  • Parents and caregivers can respond quickly and cost effectively.
  • It’s less embarrassing for them to respond to a text than a phone call if they had forgotten to notify the school of their child’s absence or the reason for the child’s absence is personal.
  • Texting is more convenient for those who are unavailable to respond to personal calls during work or study hours.
  • Feedback from our customers, says that texts are the preferred method of school communication for most parents and caregivers.

Benefits of Early Notification for Schools

  • Less time spent by the Attendance Officer in contacting caregivers of absent students.
  • Less expensive than calling mobile phones.
  • Responses go directly into the Student Management System and are easily viewed by the Attendance Officer, making them efficient to process (service offered by some EN providers).
  • Responses are saved in the Student Notes (service offered by some Student Management Systems).

Click here, to find out more about how an early notification system can help your school.

How to download the School-links Emergency Alerts App for Apple

July, 2017

How to download the School-links Emergency Alerts App – Apple from Andrew Balfour on Vimeo.

This short video created by School-links demonstrates how to download the Emergency Alerts app to your iPhone or iPad.

Note: to send email and text messages using the Emergency Alerts App you will need a Master level account in School-links. You should obtain this from School-links support prior to downloading the app.

  • To find the App open the Play Store on your device and select ‘search’
  • Type ‘School-links’ (It is important to include the hyphen as there is another unrelated app also called ‘school links.’)
  • You will see ‘School-links Emergency Admin’
  • Tap on this to proceed.
  • Now tap on ‘install’
  • You now have the App and will see the sign in screen. There will also be a School-links icon on your phone.
  • Now you can log in and get started

If you have any questions or wish to create a Master Level account please contact School-links support.

How to download the School-links Emergency Alerts App for Android

July, 2017

This short video created by School-links demonstrates how to download the Emergency Alerts app to your Android phone or tablet.

Note: to send email and text messages using the Emergency Alerts App you will need a Master level account in School-links. You should obtain this from School-links support prior to downloading the app.

  • To find the App open the Play Store on your device and select search.
  • Type School-links. It is important to include the hyphen as there is another unrelated app also called ‘school links.’
  • You will see ‘School-links Emergency Admin’ (by Devine Systems Ltd, a School-links contractor).
  • Tap on this to proceed.
  • Now tap on ‘install’.
  • You now have the App and will see the sign in screen. There will also be a School-links icon on your phone.
  • Now you can log in and get started.

If you have any questions or wish to create a Master Level account please contact School-links support.

Want to learn more? Enquire now.

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